Our shipping carrier is UPS.  UPS does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes.
APO and PO Box orders will be shipped via US Postal Service.  Standard shipping charges will apply.
Orders shipped to Alaska , Hawaii , and the US Virgin Islands must select USPS Priority Mail or USPS Parcel Post.

Shipping Damage.

Damaged shipments from handling must be claimed with the freight carrier.  If any cartons are missing or damaged, be sure to note this on the packing list notifying the driver immediately.  Refuse the delivery if any products are visibly damaged.  If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim.  We cannot be responsible for damage caused by the freight carrier.

Return Policy.

Permission for any return merchandise must be secured from a Mini Survival Kits representative.  For questions about returning merchandise, please use our “Contact Us” Form to submit a request.  Health Department regulations forbid us from accepting returns on all food, water and sanitary items.  The return of non-defective merchandise when authorized may incur a 20% re-stocking fee.  No packages will be accepted without a Return Authorization Number written on the box.